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IBEX Global Solutions (Philippines) Inc. • , Metro Manila, Philippines, Metro Manila, Philippines • 2d ago

Apply now and be part of our ibex family! What are you waiting for?

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Visit us between 10 am - 7 pm Monday to Friday at 7/F SM City BF Paranaque, Sucat Road cor. President’s Avenue, Sucat, Parañaque City

The ibex-clusives:

Responsibilities:

Responsible for ensuring compliance with company systems, processes and procedures
Customer service experience in any of the following industries: retail, hospitality, administration, banking with preference for call center experience
Demonstrated experience in working in a multicultural team
Ability to provide unbiased and accurate feedback in a non-threatening way
Delivering results: Meeting deadlines and targets, demonstrating ability to achieve despite constraints or obstacles
High degree of problem solving & analytical ability
Analyzing and Evaluating: reflects on information, defines the key issues and reaches logical conclusions
Well versed in planning and coordinating and must have excellent decision making skills
Excellent verbal & written communication with strong customer service ethic
Ability to work with deadlines and manage priorities with high attention to detail

QUALIFICATIONS:

BPO Experience is an advantage but not required
Candidate must be K12 graduate or at least 2 years college undergraduate (without back subjects) in any field or;
At least high school graduate with 6 months call center experience
Applicants must be willing to work in Parañaque
Full-Time position(s) available
Must be willing to work in shifting schedule, weekends and holidays
Must have average to good communication skills both written and verbal

*Terms and conditions apply

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